Type keywords in the text box above.

Communication is key for Jennifer!

07 Aug 2015 15:43:51
Jennifer Fairbanks

LtoR: Jennifer (right) shows Jane Heeley, Therapy Assistant examples of her communication books.

Apprentice Health Care Assistant, Jennifer Fairbanks, has shown an outstanding commitment to Rotherham patients by thinking outside the box when it comes to communication.

Alongside her role on the stroke ward at Rotherham Hospital, Jennifer has used her creativity and compassion to develop a number of tools to help patients communicate.

Some people who have suffered strokes lose their speech and the ability to convey their feelings or thoughts and Jennifer has worked with patients and their families to create communication books which detail patients’ likes, dislikes, their hobbies and interests.

Through using these books, alongside communication techniques regularly used in speech and language therapy, Jennifer has been able to improve communication between patients and those caring for them. Other colleagues in the team are now using these additional tools too.

Jennifer said: “The books help us to talk about things we have in common with patients, such as tastes in music for example. It was great when a patient communicated to us that she likes Elvis – we could play a few of his tunes during her therapy session which put her at ease and gave her a lovely experience.

“I really feel the books bring people together and families have commented how they help to get the best out of the patient as a person during what can be a difficult time.”

Do you feel #proud of the service you have received at The Rotherham NHS Foundation Trust? Consider nominating the people who supported you for one of our PROUD Awards. More information can be found here.

For more information about the work of The Rotherham NHS Foundation Trust, please visit: http://www.therotherhamft.nhs.uk/ You can also join the 3,156 followers we have on Twitter @RotherhamNHS_FT or ‘like us’ on Facebook www.facebook.com/TheRotherhamNHSFoundationTrust.  

Latest News

Our latest news.


Our Twitter Feed

We've tweeted 5831 times so far!
We've tweeted 5831 times so far!
  • First day of AHP filming for our #NationalAHPDay video! Raising awareness of the many AHP roles in patient care! Thanks for your help @RotherhamColl students/actresses! More filming tomorrow!
    Thu Sep 20 16:39:57
  • Grace Healy RD @GraceHealyRD  Filming day @RotherhamNHS_FT #ActorsOfTheNHS
    Thu Sep 20 12:01:36
  • NHS England @NHSEngland  When collecting your prescription, don't assume you can claim it for free. Use the #NHS online eligibility checker to find out if you should pay https://t.co/MivMmZPxAP #CheckBeforeYouTick
    Thu Sep 20 11:34:08
  • Emma Keeling @emke  Representing @RotherhamNHS_FT and Therapy services at Careers Fair at Thomas Rotherham College. #ValueofOT #rcslt
    Thu Sep 20 09:55:13
  • #Stoptober @stoptober  Stoptober's back! Quitting smoking is easier with the right support. Get your free Personal Quit Plan to find the best way for you to quit. #Stoptober https://t.co/KsVJlkoNcS
    Thu Sep 20 08:14:27