Type keywords in the text box above.

Rotherham Customer Charter Survey

12 Nov 2014 08:19:42
Rotherham Customer Charter V2

Rotherham Health and Wellbeing Partners

Helping local people improve their health and wellbeing

Are you a Rotherham resident?

Have you used a service across the health and wellbeing partnership?

Let us know how we have performed

Can you spare a few minutes to rate your experiences of our services in Rotherham?

The survey takes just four minutes to complete.

For the first time Rotherham’s Health and Wellbeing Board partners
(Rotherham Council, local NHS services, South Yorkshire Police, Voluntary Action Rotherham and Healthwatch Rotherham)
have created a joint set of customer promises. These are based on what customers have told us are important to them when accessing services.

“Our Promises to You”, agreed by the Rotherham Health and Wellbeing Board meeting on August 27, have been developed as part of a
wider strategic action for all Rotherham people to expect good quality services in their community.

The Rotherham town-wide survey will take place this week to coincide with the official signing of the promises and
we would like your views to help us see how we are doing, what we are good at and what we need to improve on for the next customer.

Please log on to http://www.rotherhamhealthandwellbeing.org.uk/promises to complete the survey.

This first annual survey will be live from Wednesday 12th November and all submissions up to Friday 21st November
will provide a baseline of how we are performing against our promises.

The results will be used to inform future service improvements sharing areas of good practice and learning from areas of
poor performance by putting things right and improving services for the next customer.

Thank you 


Latest News

Our latest news.


Our Twitter Feed

We've tweeted 5833 times so far!
We've tweeted 5833 times so far!
  • TRFT Charity @TRFT_Charity  We've got cakes, goodies & prizes galore at the ready for our #DrTed fundraising event today at #Rotherham Hospital. We're supporting @RotherhamMayor's chosen charities this year. We hope to see you there! #RotherhamIsWonderful #NHScharities @HeadwayUK @firefighters999
    Fri Sep 21 09:20:02
  • Sandra Lawton RN OBE @SandraDerm  @RotherhamNHS_FT @markhil75770073 @Taradking71 @DrSusanneFarwer Live eczema Webinar went well today link to it soon
    Fri Sep 21 08:59:47
  • First day of AHP filming for our #NationalAHPDay video! Raising awareness of the many AHP roles in patient care! Thanks for your help @RotherhamColl students/actresses! More filming tomorrow!
    Thu Sep 20 16:39:57
  • Grace Healy RD @GraceHealyRD  Filming day @RotherhamNHS_FT #ActorsOfTheNHS
    Thu Sep 20 12:01:36
  • NHS England @NHSEngland  When collecting your prescription, don't assume you can claim it for free. Use the #NHS online eligibility checker to find out if you should pay https://t.co/MivMmZPxAP #CheckBeforeYouTick
    Thu Sep 20 11:34:08