On arrival, you’ll be asked to fill out a registration form after which you’ll be asked to wait in our patient area.
We will always try to see you within half an hour of your appointment. If you arrive without an appointment we will try to see you as soon as possible. You may be offered an examination and tests. Any medication will be given to you before you leave the clinic, free of charge.
If the doctor wants to see you again they will make an appointment at a mutually convenient time. Any outstanding results will be ready during the follow-up visit. Alternatively, the results can be sent to your mobile phone via text message or email.
All of your information and notes are highly confidential, your notes and personal details remain in our clinic and are not revealed to anyone outside except in very rare circumstances – in these cases we’ll ask your permissions beforehand. To underline confidentiality, our department has a separate computer system which cannot be accessed by any other department within the hospital. See our confidentiality webpage for more information