At Rotherham Hospital we understand how difficult
it must be for families and loved ones at a time where visiting is suspended.
We want to support our patients and their loved ones
as best we can. To do this our Patient Property and Communication Team is
supporting a number of initiatives to help families and loved ones in hospital
stay in touch. If you would like us to help you to do this and would like to
arrange any of the following please contact us, Monday to Friday, 9am to 4pm
by email: email@example.com or by
telephone: 01709 424329.
We can support you to:
Send a message to your loved
one by email
All you need to do is send your personal email message
to firstname.lastname@example.org together with
the name of your loved one and the ward where they are (please do not worry if
you do not know this, we will find your loved one for you).
Your personal message will be printed and placed
inside one of our rainbow designed message cards and hand delivered to your
If you would rather call us with your message you
can do this too. We will hand-write your personal message into one of our
message cards and hand deliver to your loved one. Please ring us and leave your
message on 01709 424329.
Please note that the exchange of
messages will not include clinical updates. Clinical updates can only be
provided by the team caring for your loved one.
Arrange a video
call/telephone call with your loved one
We have the facilities to set this
up for you. Please note however that this would be pre-arranged with the team
and before we make the video-call we would agree a convenient time with you.
Bring in personal belongings for your
Please contact us by either email or telephone to arrange
an appointment slot. Please note due to infection control requirements any
items you bring in must be in a sealed plastic bag.
We can also help get clothing back out of the
hospital in sealed bags that dissolve in a washing machine.
A member of the Patient Property and Communication
Team will be available to answer your calls between the hours of 9am-4pm,
Monday to Friday.
If your call is outside of these hours, please
leave a message on our answer phone which will be monitored on weekdays. Please
do not forget to leave the name and ward location (if known) of the person your
message is intended for.