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You believed in me!

18 Apr 2019 08:21:33
You believed in me

Our Clinical Lead for Audiology has been recognised as ‘Best Communicator’ in the Rotherham Parent Carers Forum’s, You Believed in Me Awards.

Chris Hammond-Race was nominated in the awards earlier this year and was presented with ‘Best Communicator’ at a special ceremony on 29 March at New York Stadium.

The Rotherham Parent Carers Forum is a charity run by, and for families of children and young people (aged 0-25) who have Special Educational Needs and/or Disabilities (SEND). The charity asked for young people or their families, living with SEND, to consider ‘who has made a difference to you’ and nominate them for an award; celebrating good practice in inclusion and the positive difference a person or service can make for a child or young person.

Chris was nominated by his patients and their carers and was chosen as a winner from over 70 responses. Nominations were split into categories to reflect the four principles of the Rotherham Charter, which are Value and Include, Welcome and Care, Communication and Partnership. All nominations were then anonymised and sent over to national charity, Contact, for judging.

Within his nomination, patient and carers said:

‘During appointments Chris speaks directly to Alfie as his patient, gets on his level using language and phrases he understands such as "awesome" and “cool”.’

'An appointment was once running late due to an issue with the computer and he took the time to come out to reception and explain to Alfie the reason why we were having to wait and that we might be 15 more minutes – we really appreciated that.’

‘I like going to appointments with Chris ‘cos he is really funny and makes me laugh.’

‘When I first got my hearing aid, Chris graffiti’d my name on the box which was so cool.’

‘We spend a lot of our time at appointments and it’s these little things that make the biggest difference to our family.’

Colleagues who attended the event commented: “Listening to the stories and experiences of parents of disabled children was very humbling, it was a pleasure to be there.”

Chris said: “I’d just like to say a huge thanks for the nomination, let alone winning.  It has been a huge reminder of the importance of never overlooking the patients we are seeing and why, it’s the little things that can make such a difference.”

Well done Chris!

To find out more about Rotherham Parent Carers Forum, please visit their website: www.rpcf.co.uk or contact their office on 01709 296262.

Pictured above: Chris Hammond-Race receiving his award from Alfie Graham and the Mayor and Mayoress of Rotherham, Councillor Alan and Sandra Buckley.