NHS staff across Rotherham are believed to be the first in the country to use the national #hellomynameis campaign to teach staff to introduce themselves to patients using sign language.
Earlier this year, The Rotherham NHS Foundation Trust (TRFT) signed up to the #hellomynameis campaign. Over 370 staff pledged to ensure that they introduced themselves to patients.
Now, in preparation for National Deaf Awareness Week (6-12 May 2015), over 20 Trust staff have already learned to say #hellomynameis in sign language, and to spell their own names.
Some Trust staff are hoping to go on to learn more sign language in order to help patients and visitors with hearing difficulties in the future. Staff at the Ashley Court Resource Centre, run by national deafblind charity Sense, have kindly lent their support to the campaign.
The #hellomynameis campaign was spearheaded by Dr Kate Granger, a hospital consultant from Yorkshire who works in elderly care, to improve the patient experience not only here in the UK, but across the world. Kate became frustrated with the number of staff who failed to introduce themselves to her when she was in hospital. Her campaign on Twitter is inspiring nurses, doctors, therapists, receptionists, porters, domestics and staff in all roles.
Dr Granger, who is in her early 30s, has terminal cancer, and has made it her mission to get as many members of NHS staff as possible pledging to introduce themselves to their patients.
This campaign is simple – reminding staff to go back to basics and introduce themselves to patients properly. Kate talks about this as “the first rung on the ladder to providing compassionate care” and sees it as the start of making a vital human connection, beginning a therapeutic relationship and building trust between patients and healthcare staff.
You can view TRFT’s #hellomynameis sign language video here: https://www.youtube.com/watch?v=FR0iWG2K3sg
and learn how to say #hellomynameis and spell your own name too!
We’d love to see your own videos of you signing! You can tweet your own video doing #hellomynameis in sign language by visiting Twitter and tweeting your video link with #hellomynameis and @RotherhamNHS_FT. To find out more about the #hellomynameis campaign, visit www.hellomynameis.org.uk