Patients and visitors to Rotherham Hospital can now benefit from the new and improved health information service in the main entrance, which opened to the public this week.
The service provides free health information, advice and guidance for patients, carers and the general public. Having access to quality, up-to-date information is extremely important for patients, their families and carers as it enables them to make choices about their treatment, care and lifestyles. It helps them to know and understand more about their condition, how to manage it and provides advice on specific issues which may be affected by their condition, such as work, family life and daily living. Jayne Sinclair is the Trust’s Health Information Officer. She says:
“Our health information service provides quality, up-to date information on a wide range of health conditions, including patient information produced by the Trust as well as information produced by leading health charities, such as the British Heart Foundation and Diabetes UK.”
“The new health information area is fantastic, very modern and up-to-date. The open-plan area is more visible to visitors and it is very bright and welcoming. Having the extra space means we are much more accessible to those with limited mobility so we will be able to help even more people.”
People wanting to use the service can simply call in for basic information or they can book appointments in advance for more in-depth enquiries. Jayne added:
“When you have queries about your health and you are looking for answers or advice it can be very daunting when you are faced with all the information that is out there. We want to offer people a friendly and reassuring service which helps them be better informed. The service is open to everyone; patients, staff and visitors alike. Staff are welcome to use the service to get information on behalf of patients or refer patients to the service. Alongside the regular service we will also be working with volunteers and staff on awareness-raising events and health campaigns like breast cancer awareness week.”
The new area, which also incorporates the Rotherham NHS Stop Smoking Service for the hospital, marks the first phase of the redevelopment of the main entrance, which has been designed to create easier access to the hospital and its services.
The Stop Smoking Service provides advice and support to hospital visitors and patients who wish to give up smoking, with advisors available 9am – 5pm, Monday to Friday.
Staff and visitors to the hospital can call in to the Health Information area or can make an appointment by calling 01709 307190 (ext. 7190). To contact the Stop Smoking Service call 01709 369257 (ext. 7110)
We're also looking for Volunteers to support the re-launched service, if you'd like to become a volunteer at the hospital, perhaps in this role, please see Become a volunteer for more information.