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New system increases staff time with patients

25 Oct 2010 13:38:41

A&E staff at Rotherham Hospital get more time with patients thanks to a revamp of their supplies system which handles stock like bandages and needles.

A member of staff from the procurement department makes a daily visit to A&E to top up supplies and make sure they have all the equipment required. By replenishing their stock more often and making it easier to find, doctors and nurses in A&E have more time to spend on the front line with patients, instead of searching for kit.

Matron in A&E Rose Davis says: “We can’t predict the cases we will get in A&E, so it’s difficult to foresee exactly how much equipment we might need. Every day is different, some of our requirements are weather related and we treat people of all ages with a wide variety of conditions - so we need to store a full range of supplies just in case.

“This new system is great as we get deliveries more often and don’t have to store as much at one time. The stock is carefully monitored and rotated, so there is less chance of anything running out. We can also keep a closer check on how much of the equipment we’re using, so we can work out if we need anything delivered more often.

“When I started as a Junior Sister in A&E, one of my responsibilities was to order supplies for the department. I would check deliveries, re-order stock and stack the shelves myself. This was obviously a big drain on my nursing time. Trying to find supplies quickly was frustrating, as there was so much stock and it wasn’t stored as neatly as it is now. We had double the amount of equipment, which made the store rooms quite chaotic. Thanks to the new system, we can now see and access the supplies we need quickly and easily which has made a massive difference to our working day.”

A dedicated supplies contact makes sure the shelves are topped up regularly and staff from A&E can call a direct supplies line whenever they need extra equipment. Head of Procurement Steph Holmes says: “This new process is helping A&E keep their department stores well stocked, whilst freeing up space and giving them better access to the equipment they need. It also makes their storage area safer so it’s a really positive change.”


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