Continence and incontinence can be a sensitive or embarrassing issue for some people. Staff from Rotherham Continence Service have recently been recognised for their work in helping the people of Rotherham deal with this condition.
The service which is run by The Rotherham NHS Foundation Trust and NHS Rotherham, has scooped a top honour in the British Journal of Nursing awards. They were successful in winning the continence category for their Continence Prescription Service and for making continued improvements to the quality of continence care delivered to patients in Rotherham.
Joanne Mangnall, Continence Nurse Advisor says: “We have redesigned the prescription service for continence patients to ensure they get the appropriate treatment quickly and effectively. We make sure their treatment is regularly reviewed so they receive the care they need when they need it. This has helped to identify issues like skin irritation or catheter blockage quicker and has enabled us to give an even better and safer service to patients. We have also set up a patient user group who can feed back to us directly and help us to shape our service.
“It’s a huge honour to win this award, but it is more important to us that our patients get the best possible care and the right treatment for them. Changing the prescription service to fit their needs will help us to support them better.”
The new prescription service model also won the continence category at the 2009 Nursing Times awards and was a finalist at the Medipex awards last year. The system has also received interest from other NHS organisations across the Country