Type keywords in the text box above.
 

Rheumatology telephone advice line

28 Feb 2012 11:04:10


A new telephone service at The Rotherham NHS Foundation Trust is proving to be a success.  

The new telephone advice line has been up and running since December 2011 and is starting to play a pivotal role in enhancing the patient experience in the Rheumatology department at the Trust.  

The Rheumatology department provides services for patients suffering from a range of issues with their joints and complaints Rheumatology Telephone Advice Line related to connective tissues within the body. 

The line currently receives 25 calls per week and is helping to put patients at ease as well as to inform and advise them as to any queries they have about their care.  

Sue Elsey, Clinical Nurse Specialist in Rheuamtology at TRFT commented: “The new telephone advice line aims to alleviate any concerns patients may have regarding their rheumatology condition. 

“So far we have had general enquiries from patients about medication, we’ve advised patients regarding any joint problems or flares they have been experiencing and have given advice on suspected reactions or side effects to rheumatology medication.”  

Expertly trained nurses staff the line which is available from 8am to 4pm each day. The services can be accessed by existing rheumatology patients by calling 01709 424739.  

For problems regarding appointments patients will need still need to ring the Contact Centre on 01709 424140 or 01709 424139. For any other concerns, which are not related to rheumatology conditions, patients will need to contact their own GP. 

 

Latest News

Our latest news.

 

Our Twitter Feed

@RotherhamNHS_FT
We've tweeted 5092 times so far!
@RotherhamNHS_FT
We've tweeted 5092 times so far!
  • HealthwatchRotherham @HWRotherham  Do you have views on Hospital Services in your area? Your views are sought to help shape hospital services in South Yorkshire, Bassetlaw and Chesterfield at the next public engagement event: Thursday 8th March, 9.30am – 3pm at The Source at Meadowhall #Rotherham #HaveYourSay
    Wed Feb 21 14:22:20
  • Our website is currently unavailable. Call 01709 820000 if you need to contact our departments, or refer to numbers on letters, thank you.
    Wed Feb 21 10:42:32
  • TRFT Charity @TRFT_Charity  We're really looking forward to thanking @RotherhamNHS_FT #volunteers at a special event today. From selling Xmas cards, books, plants to baking goodies & helping organise events - they've all made a difference #charity #Rotherham
    Tue Feb 20 10:02:33
  • NHS Organ Donation💗 @NHSOrganDonor  Around 3 people die every day in the UK waiting for an organ transplant. Join the Organ Donor Register and one day you could save lives. https://t.co/q5oWb7E6oJ #YesIDonate
    Mon Feb 19 14:10:17
  • NHS England @NHSEngland  Pharmacists are qualified healthcare professionals offering expert clinical advice.
    Fri Feb 16 10:20:01