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Macmillan bring services closer to patients

04 Sep 2012 13:06:09

Macmillan cancer information support at The Rotherham NHS Foundation Trust (TRFT) is now at arm’s reach for Rotherham patients.

The service has been made even more accessible due to its relocation to the main entrance of Rotherham Hospital, part of TRFT, meaning that patients can easily drop-in to the service following appointments and clinics at the hospital.

Two specialist Macmillan Cancer Information Support Managers are based in the area to answer any cancer-related queries or to provide help and support for patients and their families coping with cancer.

Angela Eyre, Macmillan Cancer Information Support Manager at the Trust, said: “Cancer can often be a scary subject for many people and the relocation of our service means that those who might have otherwise not known about Macmillan can drop in to see what we can do for them.
“We can answer questions and give advice or simply just be a listening ear.”

New seating and shelving has been put in place to form a ‘hub’ for those wanting to chat informally to Specialist Macmillan Cancer Information Support Managers. A wealth of information is available in the area from facts about treatment to leaflets about benefits advice. The area is specially tailored to provide information around the day to day issues which may affect someone with cancer or their loved ones.

A private, relaxing and comforting quiet room has also been put in place for those who would like time to reflect or for those who would like to discuss their circumstances away from the buzz of the hospital’s entrance area.

The relocation of the service will also allow Macmillan to work more closely with the Trust’s Health Information service and the Stop Smoking team, all of which makes the area a one stop shop for health related information and resources.

Paula Lowson, a fellow Trust Macmillan Cancer Information Support Manager, added: “The area has so far proved instrumental, especially for those newly diagnosed with cancer who may otherwise have not known where to turn.
“The area really helps us to promote the service and so far the reaction has been fabulous!”

The new relocation and development of the area was made possible thanks to funding from Macmillan Cancer Support and also the Mayor of Rotherham.

Rotherham’s branch of Macmillan Cancer Support was selected as last year’s Rotherham Mayor’s chosen charity which led to fundraising of over £6,000 for the service. News about how this money has been used will be issued later in the year.


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