The Care Quality Commission (CQC) has recognised a number of areas of good quality care in the Rotherham NHS Foundation Trust and the Trust’s commitment and plans to secure further improvements in services provided for patients. The CQC rated all services provided by the Trust as ‘Good’ for delivery of caring services.
Staff working in community and hospital services across Rotherham were praised by inspectors for their caring approach and commitment to patients.
A CQC report published today (Tuesday 14 July) gives the Trust an overall rating of ‘Requires Improvement.’
Trust Chief Executive Louise Barnett said the rating reflected the challenges that the Trust faced and supported the actions already taken to recruit extra staff, further improve patient privacy and dignity and ensure effective partnership working to protect children and other vulnerable patients.
She said: “We welcome this report and the feedback that it provides from our patients, their families, our colleagues and the CQC inspectors. It confirms our assessment of the challenges we face and shows that, although we are making good progress, we still have much to do.
“This report rightly recognises the continuing hard work and dedication of colleagues across our Trust by rating them Good for providing caring services. I would like to thank them all for their continuing commitment and professionalism.
“The report reflects the high levels of satisfaction expressed by many of our patients. It also praises our innovative services, including our nurse-led BreathingSpace unit for patients with respiratory illness and our Photopheresis service, which helps patients with conditions where their white blood cells are thought to be the cause of their disease.
Trust Chairman Martin Havenhand added: “We are not complacent and we know there are things we need to do better. The CQC report reflects this, and I can confirm that a number of areas highlighted in the report are ones that we had already begun to tackle.”
Louise Barnett explained: “The report shows that, like Trusts across the country, one of our biggest challenges continues to be our ability to recruit nurses and we know that colleagues regard this area as a key priority. “Our series of overseas recruitment initiatives, which was already under way at the time of the inspection, has seen us welcome nursing colleagues from Italy, Spain and Romania. When our new recruits from Croatia arrive, that will bring to 70 the total number of nurses recruited internationally in 2015.
“We are also working in partnership with our local university to encourage newly qualified nurses to choose us when looking for their first job.”
She said that whilst all services covered by the inspection would be addressed in the improvement action plan, additional support is already being focussed in areas where the CQC report had set out the most pressing issues.
“One example of this additional support is our community services for children, where we are recruiting more school nurses in addition to those we recruited earlier this year, improving the way information is shared between teams and offering extra safeguarding training to help colleagues identify vulnerable patients who may be at risk of abuse, and to raise concerns in the proper way.
“We have focussed in particular on additional training for colleagues delivering care to children, in hospital and in the community.
As a member of the Local Safeguarding Children Board, we are working with our statutory partners to strengthen safeguarding arrangements in Rotherham.
“Work to achieve other improvements, for example improved care for young patients with mental health issues on our children’s ward, is being progressed with the support of Rotherham Doncaster and South Humber NHS Foundation Trust. (RDaSH) who provide mental health services to the people of Rotherham.
Martin Havenhand added: “We will continue to press ahead with our transformation programme which underpins our commitment to giving safe, sustainable hospital and community health services for the Rotherham community, now and in the future.
“The CQC’s recommendations will be central to our transformation programme, for the good of our patients, colleagues and the community we serve.
“We will be publishing our Improvement Action Plan shortly, and reporting publicly on progress against all milestones at each of our monthly board meetings.
“The report has provided us with the opportunity to improve our services based on valuable feedback from one of our regulators and we are committed to working with patients, our partners and colleagues to ensure that we provide clinical excellence and first class services.”
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Notes to editors
1. The Rotherham NHS Foundation Trust serves a diverse community of over 257,000 people. Over 4.200 staff work for us including at sites such as Rotherham Hospital site, situated just two miles south of Rotherham town centre, six miles from Sheffield and close to Doncaster and offer services from community services across Rotherham including Rotherham Community Health Centre, close to the town centre.
2. The CQC inspected the Trust as part of its comprehensive inspection programme, with an announced inspection of services carried out on 23-26 February 2015. In addition, an unannounced inspection was carried out on 7 March 2015. The purpose of the unannounced inspection was to look at the children’s ward and medical admissions unit at the Rotherham Hospital. At the same time as this inspection, an inspection of the quality and effectiveness of the arrangements that health care services have made to ensure children are safeguarded was also taking place. These inspections are part of a national programme that the CQC is undertaking to review health services within local authority areas in England. Some of the information from the inspection was used in the main reports on the Trust.
The overall rating for the Trust was Requires Improvement with ratings in main areas as follows:
Are services at this trust safe? Requires improvement
Are services at this trust effective? Requires improvement
Are Services at this trust caring? Good
Are services at this Trust responsive? Requires improvement
Are services at this trust well-led? Requires improvement