A group of consultants led a thought provoking discussion around the theme ‘Thank You’ at our Trust’s latest Schwartz Round.
Schwartz Rounds are a practical tool, often used by health and care providers which can be used to improve the culture of an organisation and to support colleagues. The session, which welcomed a large group of doctors, nurses and health professionals, is the third in a programme of Schwartz events at our Trust on a on a variety of topics.
The panel consisted of Richard Went, consultant haematologist; Hamish Ferguson-Stuart, chaplain; Tom Mwambingu, cardiology consultant. The panel members each told a story of a ‘Thank you’ they received from patients. Arun Alfred, consultant haematologist and Sian Griffith, consultant clinical psychologist, facilitated the lively discussion.
The panel shared their experiences and looked at ways in which saying a simple thank you can have a huge impact on how someone feels. The group talked about how feeling proud of their work can, in turn, have a positive impact on quality of patient care.
Arun Alfred, who has played a key role in getting TRFT’s Schwartz rounds off the ground added: “Feeling rewarded for our work is important. Reflecting on the positive aspects of what we do enough to sustain and nourish ourselves as health care providers helps us to continue with what we do well.”
Nationally over 125 sites across the UK have signed up to Schwartz Rounds which are supported at our Trust, Macmillan and The Point of Care Foundation, an independent charity working to improve patients’ experience and increase support for those who work with them.
Further Schwartz Rounds are planned for 2016 covering a wide range of topics.