The Rotherham NHS Foundation Trust is working with patients and local organisations to improve services for those with hearing difficulties.
As part of Deaf Awareness Week (4 – 10 May) Healthwatch Rotherham and the local branch of Deaf Futures took a tour of Rotherham Hospital to check what facilities and support is available for those who are deaf or have difficulties hearing.
Tony Atkin, representing Deaf Futures, accompanied by members of the Trust’s nursing team, walked around the hospital’s main entrance and outpatient areas to check that hearing loops were working and to assess whether staff had an understanding of how to support those who may struggle to hear.
Anne Crompton, Deputy Chief Nurse at The Rotherham NHS Foundation Trust, said: “I’m delighted that Healthwatch and Deaf Futures have played such an active part in helping make sure we support those with hearing difficulties.
“The tour has emphasised how simple things, like making sure hearing loops are working, staff know how to use them and signage is visible, really go a long way in supporting our patients. We’re always keen to listen to those we care for so that we can make improvements and enhance our patients’ experiences.”
To support those locally with hearing or ear related concerns, the Trust has a one stop ear care service to which patients can refer themselves: Any adult in Rotherham can contact the service directly with issues such as ear wax, pain or infections and people over 55 years of age can also self-refer for hearing problems. Call 01709 423145 or 01709 423207 or visit www.earcarecentre.com
for more information.
Staff at The Rotherham NHS Foundation Trust have also been supporting Deaf Awareness Week by learning to say their names using British Sign Language – you can learn to do this too by watching the Trust’s unique tutorial video on Facebook at www.facebook.com/TheRotherhamNHSFoundationTrust
. The video has gone viral and has been shared and used by NHS Trusts up and down the UK.
For more information about the work of The Rotherham NHS Foundation Trust, please visit: http://www.therotherhamft.nhs.uk/
You can also join the 3,000 followers we have on Twitter @RotherhamNHS_FT or ‘like us’ on Facebook www.facebook.com/TheRotherhamNHSFoundationTrust
For more information about Healthwatch Rotherham, please visit www.healthwatchrotherham.org.uk
For more information about Rotherham Deaf Futures please visit http://www.rotherfed.org.uk/communities-of-interest/tara-for-profoundly-deaf