Welcome to our new website
Some areas of this site, including Our Services, are still under development.
Your feedback will help us to improve this site.
Hearing about your experience of our hospital and community services is very important as it means we can pass compliments to our staff on your behalf and make improvements where necessary.
Your experiences at The Rotherham NHS Foundation Trust are very important to us and we are keen to know about them as it means we can pass your compliments on to our staff and make improvements to the services we provide where necessary.
The Patient Experience Team
The Patient Experience Team provides a point of contact for patients, their families and carers. The Team aims to:
• Listen to comments, concerns and complaints
• Answer queries and help resolve problems on behalf of patients, their families and carers
• Provide advice and support on how to make sure concerns and complaints are dealt with in a satisfactory manner
• Liaise with departments to ensure concerns and complaints are dealt with and effectively responded to
The Patient Experience Team is available Monday to Friday, 9am to 5pm and can be contacted by the following options:
• Telephone: 01709 424461*
• Email: your.experience@nhs.net
*There may be occasions when all advisors are occupied on the phones and your patience is appreciated until an advisor becomes available. However if you prefer, you can contact the team by email and request that they contact you on a specified telephone number.
The team are available Monday to Friday, 9am to 5pm
Phone: 01709 424461
Email: your.experience@nhs.net