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Volunteer Vacancies

Due to the current COVID-19 situation, we have temporarily stopped our normal process for recruiting volunteers across the Trust.

Volunteer banner

If you are looking for somewhere you can make a difference and are passionate about Volunteering we would like to hear from you.


Our current roles are:

Dementia Buddy

To assist patients at mealtimes, to help patients at other times as required, and to support staff in providing engagement and activities for patients.

A key part of this volunteer role will be to provide reassurance and company to patients within the hospital. Help at mealtimes is also crucial to ensure patients have a nutritious diet – and it’s an area where patients and carers often say they would like more support, we would also like our volunteers to be available to help in facilitating our structured patient’s activities on a day to day basis.

As the hospital is a busy environment, it is essential that volunteers are able to take a proactive approach to the role, whilst always being guided by the Nurse in Charge and wishes of the individual patient.

Experience of caring for friends or relatives with dementia would be particularly useful in this role, although it is not essential.

Main Duties

  • To check with the Nurse in Charge about priorities and any issues the volunteer should be briefed about.

  • Ensuring patients are ready for their meal – e.g. that they’ve washed their hands and have a clear table.

  • Taking trays of food to individual patients as directed by the Nurse in Charge.

  • Helping patients who need assistance with cutting up food, opening packets and removing lids, ensuring the tray and napkin are in the right position and their drink is within reach, clearing away the tray when the patient is finished.

  • May need to assist where have a food chart, noting what the patient has eaten and taking the chart to the Nurse in Charge for completion.

  • Asking patients if they need help and responding to their requests, e.g. making refreshments outside the main drinks rounds, running errands (e.g. on-site shopping at the hospital, posting letters, buying phone cards), tidying the bedside, reading.

  • Chatting to patients if they would like company – this could be either in the patient’s own bed space or communal areas.

  • Helping and supporting our patients as they participate in structured activities with the supervision of our activity facilitator.

  • Assisting with general ward tidiness.

  • Asking patients to give feedback on their experience of the ward by completing a hand-held survey device.

     Times: Monday to Sunday 9.00am-12.00pm or 12.00pm – 4.00pm

    Skills & Experience

  • A commitment to improve the patient’s experience of their time in hospital
  • A friendly and approachable manner and good verbal communication skills
  • An ability to relate well to people on a one to one basis and be sympathetic to others’ situations
  • An ability to be patient and calm even in the face of difficult situations
  • An ability to act on own initiative within the role description
  • To be willing to receive training in customer care, communication skills and any other areas as appropriate to the volunteer role


  • Experience of caring for friends or relatives with dementia.


  • Willingness to attend trust person centred care day

UECC (Urgent & Emergency Care Centre) Volunteer

This role will provide support to nursing staff in the UECC department whilst maintaining respect for the individuality, confidentiality and dignity of all patients.  Volunteers within UECC will improve our patients experience and support our nursing team to allow them to provide exemplary care.


Monday to Sunday

AM                  9.00am - 12.00pm

Midday           12.00pm – 3.00pm

Evening         6.00pm – 9.00pm     


Talking and listening to patients and relatives/carers who are waiting in the department

  • On a daily shift ask which patients require food or drinks when requested by Staff

  • Sitting with patients whilst they wait to be transferred to the ward

  • Keeping patients informed of waiting times on request

  • Meet and greet relatives and show them where the patients is, either in the UECC or take their relatives to the ward.

  • Provide support to the department as required to ensure areas are kept tidy.  This may include supporting staff putting deliveries away for example linen or stationary.

  • To help maintain patient dignity, (check that patients are covered with a blanket or sheet.

  • Assist with collecting patient feedback – Family and Friends cards.


Good communication skills

  • Ability to work in a busy environment.

Responsible to Head of Nursing/Assistant Chief Nurse

Pet Therapy

Pet therapy is well known to benefit patients with autism, dementia and mental health disorders. The Pet Therapy charity can help to match local volunteers to bring their pets into the hospital for the benefit of patients, enhancing their experience in the hospital. They are an established experienced company who have been providing the service for over 30 years. The service will comply with the Infection control pets on the premises policy.

Times: Monday – Sunday afternoons only

Main Duties:

  • To be a registered volunteer with Pets As Therapy and have evidence of membership.

  • The Lead Nurse on duty will ensure that only patients who wish to participate are involved in the activities. When visiting a patient in bed, the owner/handler will sit in a chair next to the bed with the dog sitting at the owner/handler's feet. It is not permitted for the dog to sit on the bed.
  • Visiting PET dog and volunteer will be easily identifiable to the public by the wearing of official PET uniform and ID badges. 
  • The dog must be kept under control and its behaviour acceptable whilst on the Trust premises. It must be kept on a lead and not be allowed to roam unaccompanied by its owner/handler.


  • To be a registered volunteer with Pets As Therapy and have evidence of membership.

Responsible to Ward Manager

Scarborough Suite Volunteer 

Scarborough Suite is a busy Oncology department.  We need a caring empathic volunteer to support our Nursing team to deliver this new service. The volunteer will be delivering the blood samples to the Specimen Reception on Level A, in a robust container.

Having phlebotomy services in Scarborough Suite is a new idea. It is hoped this will improve patient experience by localising this service. Patients attending oncology clinics will be able to have their blood test in the department they are to be seen in rather than wondering around the Trust accessing other phlebotomy services. 


Monday         8.30am to 12.00pm

Wednesday  8.30am to  12.00pm

Thursday      8.30am to  12.00pm           


  • Welcoming patients to Scarborough Suite
  • Check on patients in the seating area offering tea or coffee for patients who have been waiting for a while
  • Sit and chat to patients who attend clinic on their own
  • Deliver samples to Specimen Reception on Level A
  • Liaise with clinical staff


  • Volunteer must be active as the role will involve a lot of walking and standing
  • Communication is paramount, you will have the ability to converse with people on all levels.
  • You must have the ability not to feel intimidated or upset seeing very ill patients (those on Chemotherapy.
  • Ability to work in a busy environment

Responsible to Sister/Nursing Services Manager

Welcome Desk Volunteers / Meet & Greet


The purpose of this role is to offer patients and visitors information and support,

enabling them to reach their destination in a timely stress free manner.


Using the Welcome Desk as a base, volunteers will be available to provide directions and escort patients and visitors throughout the hospital, if required to do so.

While moving around the hospital, volunteers should also be available to offer assistance to patients and visitors around lifts or in quieter areas who may be struggling to find their way.

Wheelchairs left on corridors should be collected and returned to the store in the main entrance, or given to patients and visitors who may request them.

With training, volunteers may also offer wheelchair support to patients and visitors who require assistance.


Welcome Desk Vacancies:

  • Wednesday afternoons 1pm – 4pm
  • Friday afternoons 12 – 4pm


Wheelchair Duty Vacancies:

  • Tuesday 12 – 4pm
  • Wednesday 9.30am – 1pm
  • Wednesday 1pm – 4pm
  • Friday 9.30am – 1pm
  • Friday 1pm – 4pm


Ward Volunteer

Ward A5 Diabetes & Endocrine

What would the Ward Volunteer role involve?

 As a Ward Volunteer, duties will be varied and extensive. To assist patients with nutritional requirements:

  • Helping patients to complete menu’s
  • Serving meals and refreshments
  • Offering hand wipes
  • Assisting patients who need help with cutting food and opening packets, putting butter on bread etc.
  • Sitting and talking with patients when appropriate
  • Meeting and greeting patients and visitors to the unit
  • Assist staff when requested
  • Helping to make up beds
  • General tidying of ward – for example, removing dead flowers
  • Take and collect prescriptions to Pharmacy when requested by staff
  • Take samples to Laboratory when requested by staff
  • Assist staff with stocking up
  • Taking equipment back to equipment library


Ward A5 Vacancies on:

  • Monday
  • Wednesday
  • Friday 


Application process includes: 

Our minimum age to volunteer is 18 years and you must have legal status to work in the UK. A minimum of 9 months commitment to volunteering at the Trust.

Standard Disclosure and Barring Service (DBS) clearance 


Health and Wellbeing Health clearance 

Two character references 

Completion of Mandatory and Statutory training sessions, prior to starting and required to be repeated annually

Out of pocket travel expenses incurred when attending to volunteer are reimbursed. 


For an application form or further information:

Contact Mavis Francis

Voluntary Services Coordinator

Tel: 01709 424329




The Rotherham NHS Foundation Trust
Rotherham Hospital
Moorgate Road
 S60 2UD 

For enquiries & info call switchboard 01709 820000 

Patient Experience Team
01709 424461
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